Legal
1. TERMS OF WEBSITE USE
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.MODLubricants.com (“our site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you agree that you accept these terms of use and abide by them. If you do not agree to these terms of use, please refrain from using our site.
2. PRIVACY POLICY
Motoroils Direct Ltd (MOD/we/us) is committed to protecting your privacy. We use the information we collect about you to provide services you request, to communicate with you and to personalise our information to you. We do not sell trade or rent your personal information to others.
What information do we collect? How do we use it?
We record the information from forms you complete on our website.
We may use the information to personalise the information we send you.
We also use the information to provide products or information that you request. We may also use the information we collect to occasionally notify you about important functionality or content changes to the website, new MOD services and special offers we think you'll find valuable.
When we ask for your telephone number it is to enable us to contact you if there is a problem with an order you have made or to ask you if you would like to take part in a market research questionnaire or through telemarketing. If you don’t want to take part, you can tell us when we telephone. When you enter a contest, online survey or promotional feature we will use your entered details to administer the contest or to notify you about special offers or content we think you will find valuable.
Each time we contact you, you have the option to decline to receive further marketing information relating to MOD.
Do we use Cookies on the site?
Data gathered on the MOD web sites is gathered in two ways: indirectly for example, through cookies, see below and/or directly for example, when you provide information on various response forms. This information includes your Internet address so that we can track unique visits to our site for analytical purposes.
We collect information when you choose to submit it to us. Throughout our site, for example, we provide the opportunity to participate in an online survey or request a brochure. It is completely up to you whether or not you want to provide it.
We also collect information directly from you in a number of ways, some of which we describe in this Privacy Statement, where we do not describe it here it is described at the point of collection.
One way is through the use of cookies which are stored on the hard drive of your computer. Cookies help us to improve our website and to deliver a better and more personal service. For example cookies store information about your preferences and recognise when you next visit our web site. The cookies we use identify you only as a number unless specifically stated otherwise at the place you choose to accept a cookie. You can disable cookies on your computer by changing the settings in preferences or options menu in your browser. If you are unsure how to disable cookies, please consult your software's "help" section. However, if you disable cookies you may be unable to access certain areas of our web site.
How does MOD protect customer information?
The UK Data Protection Act 1998 requires us to follow strict security procedures in the storage and disclosure of the information which you have given us. If you would like to learn more about Data Protection then click here, http://www.ico.gov.uk/what_we_cover/data_protection.aspx.
Will MOD disclose personal information it collects to outside parties?
No, MOD will never disclose information about you to third parties, except to fulfil your specific orders for a product or information.
MOD will never sell, trade or rent your personal information to others.
Your Rights
By using our web site, you give us permission to collect, use and process this information to provide and send you the information about our services.
Our site may, from time to time, contain links to and from other web sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal data to these web sites.
Changes to our Privacy Policy
If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, use and disclose.
3. INFORMATION ABOUT US
www.MODLubricants.com is a site operated by Motor Oils Direct Limited ("We"). We are registered in England and Wales under company number 5536224and have our registered office at Layton View, West Road, Melsonby, Richmond, North Yorkshire, DL10 5NR. Our VAT number is 865 999439.
4. ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
When using our site, you must comply with the provisions of our acceptable use policies.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
5. INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
6. RELIANCE ON INFORMATION POSTED
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
7. ACCURACY OF INFORMATION
Our site contains information relating to us. All information or advice provided as part of our site is correct at the time of inclusion but we make no representation or warranty as to the completeness, accuracy, currency or adequacy or suitability of that information. We are not liable for any action you may take as a result of relying on such information or advice nor for any loss or damage suffered by you as a result of you taking such action.
The information included in our site has been compiled from a variety of sources and is subject to change without notice. We recommend that you print these Terms and Conditions and update your records from time to time.
8. OUR SITE CHANGES REGULARLY
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
9. AVAILABILITY OF OUR SITE
We cannot guarantee that our site will always be accessible due to the nature of the internet, as our site may be unavailable or suspended to allow for repairs, maintenance or the introduction of new facilities or services.
10. OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
(a) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
(b) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
(i) loss of income or revenue;
(ii) loss of business;
(iii) loss of profits or contracts;
(iv) loss of anticipated savings;
(v) loss of data; (vi) loss of goodwill;
(vii) wasted management or office time; and
(viii) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
11. EMAILS AND INFORMATION SENT TO US
Any email or attachment sent to us will not be encrypted and we therefore do not accept any liability if emails sent by you are compromised (including, but not limited, to their security or confidentiality). We do not, to the extent permitted by law, accept any liability as set out in Clause 9 above for any external compromise of any security and/or confidentiality in relation to transmissions sent by email.
12. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
13. VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or interfer with, intercept or expropriate any system, data or information. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack, or otherwise impair a computer's functionality or the operation of the Site or Services.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
14. USERNAME AND PASSWORD
If you use our site you are responsible for maintaining the confidentiality of your username and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have reason to believe that your password has become known to anyone else, or if the password is likely to be used in an unauthorised manner.
Please ensure that the details provided to us are accurate and complete. Do inform us immediately of any changes to the information that you provided when registering.
We reserve the right to refuse access to the site, and to terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order it will be without charge to you unless, due to your negligence, you have allowed unauthorised use of your username and password.
15. LINKING TO OUR SITE
You must not create links to any part of our site without our prior written permission. If you wish to request such permission, please email customerservices@motoroilsdirect.com . Linked web sites whether permitted or not do not have implied affiliation with our site.
If we grant you permission to create links to any part of our site, the website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
16. COPYRIGHT
All information presented, unless specifically indicated otherwise is under copyright to us or our licensors. Information is freely available for downloading and browsing but may not be altered, transmitted, distributed, reproduced, duplicated, copied, or re-sold without our prior written consent.
17. LINKS FROM OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
18. JURISDICTION AND APPLICABLE LAW
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.
19. VARIATIONS
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
20. YOUR CONCERNS
If you have any concerns about material which appears on our site, please contact us by email at customerservices@motoroilsdirect.com
We welcome your questions and comments about privacy. Please write to…
MOD Lubricants
Layton View
West Road
Melsonby
Richmond
North Yorkshire
DL10 5NR
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